You Can See What’s Going Wrong. Now You Can Act on It
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Retail

You Can See What’s Going Wrong. Now You Can Act on It

Manako
Manako for Retail Operators
Manako
Manako for Retail Operators
Manako
Manako for Retail Operators

Manako for Retail Operators

You already have cameras showing you everything. What you don’t have is immediate response. Spills sit too long. Queues build while staff are tied up. Theft is discovered after it happens. Incidents escalate because no one acted in time. To monitor just 10 cameras 24/7, you need 5 full-time staff. That’s over $200,000 per year for minimum coverage. The problem isn’t visibility. The problem is delay.

Manako for Retail Operators

This Is the Pressure You’re Managing Every Day

Stores are busy. Teams are stretched. Your cameras capture everything, but no one can monitor every feed at once. When something happens, response depends on whether someone is watching. Incidents are missed. Loss is discovered after the fact. General retail loses an estimated $1.2M per region per year due to shrinkage and manual review. The issue is not visibility. It is delay.

Turn What You See Into Operational Control

Manako turns your existing cameras into an automated response system. Using a no-code setup, you define what matters and what should happen next. When something occurs, Manako detects it, understands the context, and triggers action immediately. Instead of reviewing footage after the fact, you respond in real time.

  • No new hardware.
  • No additional monitoring.
  • No disruption to store operations.
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Faster

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The Manako
Approach

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Smarter

Cameras shouldn’t just record. They should respond.
Manako transforms existing camera infrastructure into a live operational system. Instead of reviewing footage after an incident, Manako:

  • 1.
    Detects an event the moment it occurs.
  • 2.
    Understands what it means using computer vision.
  • 3.
    Triggers a predefined action instantly.
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Monitoring Required. No Delay While Risk Builds. No Reviewing Footage After the Fact.

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How it Works
in Practice.

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Predict

Manako

Spill Detection

Bubble effectaisle-4.mp4

Monitors each camera and, if a spill occurs, sends a team to resolve the issue as soon as possible.

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Analyze aisle-4.mp4

Thoughts 1s

  • ......
  • 14:32:01[Spill] detected! /aisle 4
  • 14:32:01[Confidence confirmed]
  • 14:32:33[Staff] dispatched! /aisle 4
  • 14:34:12!Area cleared

After thorough analysis, the camera aisle-4.mp4 shows a spill. Staff were dispatched to the site as soon as possible. After 1 min 39 s, the area was secured.

14:34

aisle-4.mp4

aisle-4.mp4

See. Understand. Act. In Real Time

From detection to response in about one second. No one watching screens. No manager reviewing footage. No delay while risk builds.

Where You Regain Control in Store

Loss Prevention

  • Self checkout fraud detection.
  • High value item monitoring.
  • After hours intrusion response.
  • Internal theft detection.

Operations

  • Queue monitoring with staff dispatch.
  • Stockout detection and restock alerts.
  • Equipment malfunction alerts.
  • Floor condition monitoring.

Safety and Compliance

  • Slip and fall prevention.
  • Parking area incident response.
  • Emergency coordination.
  • Health and safety violation detection.

Customer Experience

  • Wait time optimisation.
  • Service request detection.
  • Abandonment signals.
  • VIP recognition where appropriate.
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Automous

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Vision

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What Changes
Day to Day

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Vision

Without Manako

  • Issues are noticed late.
  • Staff are interrupted reactively.
  • Incidents escalate.
  • Response varies by store and shift.

With Manako

  • Issues are addressed as they happen.
  • Staff are supported at the right moment.
  • Escalations reduce.
  • Response becomes consistent across locations.

Why Not Just Use The Existing Tools?

Making cameras see, decide, and act in the physical world is expensive and difficult without engineering teams and ongoing maintenance. Here is how common approaches compare.

PassiveLlmsCV ToolsDigital AgentsManako
  • DomainPhysical WorldDigital (Text, Code)Digital (Pixels)Digital (Web, APIs)Physical World
  • InputHuman ObservationText PromptsLabeled (Images)Task DescriptionsAny Camera Feed
  • RequiresManual MonitoringPrompting SkillsTraining Data & CodeAPI IntegrationsNo Code. No Training.
  • OutputDelayed ResponseContentA ModelA Completed TaskReal-World Action

Built for the Way Your Store Actually Runs